Scope
This Privacy Policy applies to information handled by Persona Power through personapower.com, its website enquiry forms, class guide, telephone, email and WhatsApp conversations connected with an enquiry.
Persona Power is based at Showroom No. 3, Ground Floor, New Pushpa Vihar, 159 Shahid Bhagatsingh Road, Mumbai 400005, Landmark: Colaba Post Office. Visits are by appointment.
Information we collect
We collect information that you choose to provide, which may include:
- Your name, telephone or WhatsApp number and email address.
- The class or training area you are interested in and what you would like to improve.
- Your preferred way to receive a reply.
- For corporate enquiries, your company, team-size range, location or online preference and timing.
- Your class-guide answers and suggested class, if you choose to complete the guide.
- Messages, correspondence and booking or training records.
When measurement tools are enabled, the website may also receive technical and attribution information such as your IP address, browser and device type, pages visited, referring page, approximate location, campaign parameters and a Google click identifier.
How we use information
Persona Power uses personal information to:
- Respond to your enquiry and understand who the training is for.
- Recommend a suitable class, workshop or conversation with Maya.
- Arrange, administer and deliver training that you choose to book.
- Keep appropriate business, correspondence and financial records.
- Understand website and advertising performance.
- Protect the website, prevent misuse and comply with legal obligations.
We use information for the purpose explained when it is collected, for steps you ask us to take, and for other lawful purposes connected with providing and improving Persona Power’s services.
Information about young people
Persona Power offers programmes for pre-teens and young teens. A parent or guardian should make the initial website enquiry and provide any personal information needed to discuss or arrange training for a child. If a young person contacts Persona Power directly, we may ask to continue the arrangement through their parent or guardian.
Retention and security
Information is kept only for as long as it is reasonably needed for the purposes described above, for legitimate business records or to meet legal obligations. Retention periods may differ according to the type of enquiry, booking or record.
Persona Power takes reasonable administrative and technical steps to protect personal information. No internet transmission, email, messaging service or storage system can be guaranteed to be completely secure.
Your choices and requests
Subject to applicable law, you may ask what personal information Persona Power holds about you, request a correction or deletion, withdraw consent where processing depends on consent, or raise a concern about how your information is handled.
Email personapowerintl@gmail.com or call +91 97696 65791. Please provide enough information to identify your records and understand your request.
Changes to this policy
Persona Power may update this policy when the website, services or legal requirements change. The latest version will appear on this page with its updated date.